How Can We Help?
If you are concerned that your scales on your Thermomix are no longer weighing correctly, you can test your scales by weighing your Thermomix Measuring Cup which will weigh 40g.
If you are having trouble with your scales, make sure the feet under the machine and the bench under the machine are clean. The tiniest amount of dirt could throw out the weighing as the scales are connected to the feet on your machine.
Still having problems? It is best to give the helpful Thermomix Customer Service Department a call on 1800 004 838 (Weekdays 8am – 5pm).
“Thermomix” is a registered trade mark of Vorwerk International AG (Vorwerk) in Australia & New Zealand and Thermomix in Australia Pty Ltd (Thermomix in Australia) is its authorised user and exclusive distributor in Australia and New Zealand of Thermomix products. Neither company supports, authorises or endorses this site”.