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With the release of the TM6, you can often find a TM5 for sale secondhand for approx $1k - $1.5k

Who to contact if your machine needs service

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Quite often we are asked ‘Who do we call if our machine is broken or needs a service?’.  To help our community we have collected the service information for the top thermal cooker brands in Australia and put them all in one easy place for you to reference.

Thermomix

TM5 from Thermomix
TM31

Link to list of branches and service centres
https://www.thermomix.com.au/how-to-purchase/contact-us/branch-offices/

Ph: 1800 004 838

Link to find user manuals
https://www.thermomix.com.au/services/additional-services/instruction-manuals/

Bellini

Bellini was rebranded the Smith & Noble

Ph: 1300 373 199
Email: [email protected]

Link to find user manuals for each machine
http://www.belliniappliances.com.au/electrical/subcat.aspx?range=14

You may have noticed the new Bellinis are now rebranded as the Smith & Noble. They are now sold through Harris Scarfe.

Kitchenaid Cook Processor

KitchenAid Cook Processor

Ph: 1800 990 990 Toll-free, or call 02 4902 6500 from mobile

Link to service centres
https://kitchenaid.com.au/stockists-repairers/stockists-service-center-locator

Link to obtain user guide
https://kitchenaid.com.au/service-and-support/user-guides

Tefal Cuisine Companion

Tefal CC

Ph: 1300 307 824
Email:  [email protected]

Link to user manual
https://www.cuisinecompanion.com.au/cuisine-companion

Magimix Cook Expert

Magimix CE

Ph: 1800 337 313

Link to find service centres
http://www.magimix.com.au/page/Service-agents/

List for instruction guide
http://www.magimix.com.au/page/Instructions-for-use/

Kenwood KCook

K-Cook

Ph: 1800 126 659

Link to user manuals and support

http://www.kenwoodworld.com/en-au/products/kcook-multi-cooker/kcook/kcook-ccc201wh-0w20610002?TabSegment=support#support