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What to do if you flood your TM31

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TM31 from Thermomix

If your TM31 Thermomix mixer bowl hasn’t been put back together properly and you accidentally pour liquid into your machine, these are the steps you should do if you flood your machine.

  1. Immediately turn off your machine and leave it off for a minimum 48hrs or until Technical Support tell you to turn it back on.
  2. Tip your TM31 on its back and use paper towel to clean up as much liquid as you can. DO NOT DO THIS IF YOU HAVE THE NEWER TM5 MODEL.
  3. Call Thermomix Technical Support on 1800 004 838 (Weekdays 8am – 5pm). Customer service are fantastic to deal with and they will talk you through a troubleshooting process.

To help avoid flooding your TM31 in the future, it is a good idea to only put the mixer bowl back fully assembled and leave the black base of the mixer bowl upside down in the Thermomix, until the bowl is finished being cleaned.

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